Iesha’s Book Review

The Phoenix Project:

A Novel About IT, DevOps, and Helping Your Business Win

by Gene Kim, Kevin Behr, and George Spafford

The authors illustrate the importance of optimizing DevOps the workflow in a business.

The book is centered around an IT manager named Bill who is learning the ups and downs of completing work accurately and effectively.

Bill recognized the four types of IT work. The first one is business projects, which are projects around delivering direct customer value. The second type of work is internal IT projects that focus on infrastructure and operations projects. Lastly, the third type of work is changes. The last type of work that Bill struggles to figure out is unplanned work. The book also focuses on helping the way IT managers should think, plan, and implement work assignments. The authors provide three practical ways IT managers can best operate. The three ways are workflow, feedback, and to create a humane working environment.